Alongside the account notices covered in Notifications, big sends one other kind of email: an occasional product-update digest. It is the only marketing email big sends. Some account notices carry their own unsubscribe link too now, but that's a separate mechanism, scoped to one workspace and one notice kind (see the Notifications page for what it does).

What it is

• A short digest of what shipped: a handful of entries in plain language, each saying what changed and why you'd care, sometimes with a link to read more. Text only, no images.
• Written by hand: every entry is written for the send. Nothing is generated from release notes, and nothing about your workspace, your contacts or your usage goes into it.
• On no fixed schedule: it goes out when there is enough worth telling you about. Nothing mails the list automatically; a person at big writes the issue, reviews it and sends it.

Why you're getting it

You joined big's waitlist before sign-up opened to everyone, and the form said so where you handed over your address: an invite when your seat opened, and the occasional product update in between. The waitlist has closed now that anyone can sign in with Google, and nothing else puts an address on this list. Creating a workspace, being invited to someone else's, or starting a subscription doesn't add you, and neither does contacting support.

Every digest repeats it in the footer, next to big's postal address, so you can always tell why an issue arrived.

How to unsubscribe

Use the link in the email. Every product-update email carries an Unsubscribe link in its footer. Open it to come off the list. You don't need an account, and you won't have to confirm by email.

The link is handled by Resend, the email provider big sends through, which is where the list itself lives. That means two things worth knowing:

• The link in the email is still the only way to manage the digest. Settings → Notifications shows a read-only row naming this channel and pointing back to this page, but it doesn't carry a toggle for it: the list itself lives with Resend, not in big's database, so there's nothing in the dashboard to flip. See Notifications for what that tab does control: the account emails below, not this one.
• If you no longer have a digest to hand, write to [email protected] and ask to be taken off the list.

What unsubscribing does not stop

Account email is unaffected. The two paths are separate by construction: this list's unsubscribe link only ever touches this list. Some account notices carry their own, separate unsubscribe link now too (see Notifications), but following the one in a digest does nothing to those, and following one in an account email does nothing to this list.

• Notification email: the usage-cap, failed-renewal and suspension notices that mirror the bell keep arriving, unless you've separately turned one off in Settings → Notifications. See Notifications for which kinds that is and which one can't be turned off.
• Billing email: anything about a payment, an invoice or your subscription. See Billing.

If you want every account message to stop as well, that's account deletion rather than an unsubscribe: see Your data.

Related

• Notifications: the bell, and the account email that mirrors it.
• Your data: exporting everything your workspace holds, or deleting the account.