Data deletion
How to remove your data from big.
Automatic deletion
Revoking big. from Instagram’s Apps and Websites panel automatically triggers deletion of your connection and all associated DM history on our side. You will receive a confirmation code from Meta you can use to check status on this page.
Manual request
You can also email us to request deletion. Send a message to [email protected] with the subject “Data deletion request” and include the Instagram username connected to your account. We process requests within 30 days.
What gets deleted
- Your stored access token.
- Your connection record and rules.
- All inbound DMs and outbound auto-replies on the connection.
- Contact records for fans who messaged the connected account.